- Shipping Info
Products in stock are normally delivered within the number of working days shown on the Website. The expected delivery time for an order is set out in the order confirmation. In case of delay in delivery, we will inform you and continue to monitor the order. You may cancel the order if a delivery is delayed for more than 30 days and the delay is not due to you.
Depending on delivery method you may be required to pick up the order at a specific delivery point. You are required to do so within the time specified in the notification of delivery. If you do not pick up the delivery in time you may be charged a fee and the order may be sent back to us at your expense. We may also cancel the order if the delivery is not picked up in time.
- Return Policy
Our Return Policy in short
You have 14 days to return an order after receiving it.
If you change your mind, or the product you received is not what you expected, please contact us before returning the item.
Unless arrangements are made with us, you cover the cost of the return.
Please note that exceptions may apply for the return of certain custom-made, hygienic and other products.
If you have any questions, please contact us.